Privacy Policy

Overview

At House of Thazhuval, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our store, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)
Order history and preferences

We may also collect non-personal data such as browser type, device information, and website usage patterns.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and confirmations
Provide customer support
Improve our products and services
Send promotional emails or offers (only if you opt in)
Prevent fraudulent transactions

3. Sharing of Information

We respect your privacy and do not sell your personal data.

We may share your information only with:

Payment gateways (for secure transactions)
Courier and logistics partners (for delivery purposes)
Legal authorities, if required by law

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience, remember preferences, and analyze website traffic.

You can choose to disable cookies through your browser settings, but some features may not function properly.

6. Third-Party Services

We may use third-party services such as payment gateways, analytics tools, and shipping providers. These services have their own privacy policies, and we are not responsible for their practices.

7. Your Rights

You may request to:

Access your personal data
Update or correct your information
Request deletion of your data (subject to legal and transactional requirements)

To make any such request, contact us at the email below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: houseofthazhuval@gmail.com